Privacy Policy

1. Who We Are

NeurologyLib is a digital medical education platform providing access to medical learning resources, including courses, e-books, PDFs, clinical references, and specialty-focused educational materials.

Our website address is: https://neurologylib.com/.

2. Information We Collect

When you browse our website, place an order, create an account, submit a request, or contact support, we may collect information such as:

• Your full name
• Your email address
• Your billing details, if provided
• Your country or region
• Your account login details
• Order details and purchased digital products
• Payment status and transaction references
• Support messages and request details
• Technical data such as IP address, browser type, device type, and website activity

3. How We Use Your Information

We use your information to process orders, provide digital access, send order confirmations, respond to support requests, review custom resource requests, manage your account, improve our website, prevent fraud, and comply with legal or accounting obligations.

4. Digital Product Delivery

NeurologyLib provides digital products and learning resources. After successful payment, access details, online links, Google Drive links, or delivery instructions may be sent to the email address used during checkout.

Please make sure your email address is accurate before completing your purchase.

5. Payments

Payments are processed through secure third-party payment providers. NeurologyLib does not store your full card details on our website. Payment information is handled by the payment gateway used during checkout.

6. Email Communication

We may email you regarding your order, access links, account details, invoice information, support requests, payment issues, custom resource requests, or important service updates.

7. Cookies and Website Technologies

Our website may use cookies and similar technologies to keep your cart active, manage account sessions, improve browsing experience, analyze website performance, and support website security.

You can manage or disable cookies through your browser settings.

8. Analytics and Website Performance

We may use analytics tools to understand how visitors use our website, improve product pages, fix technical issues, optimize user experience, and monitor website performance. These tools may collect technical information such as pages visited, browser type, device type, and approximate location.

9. Customer Support and Resource Requests

If you contact us by email, form, or live chat, we may collect the information you provide, such as your name, email address, order number, message content, requested resource details, and screenshots or links you submit.

This information is used only to review your request and provide support.

10. Sharing Your Information

We do not sell your personal information. We may share limited information only when necessary with trusted service providers, including payment processors, hosting providers, email delivery services, analytics tools, fraud prevention tools, technical support providers, or legal and accounting partners.

11. Third-Party Platforms

Some digital access may be delivered through third-party platforms such as Google Drive or similar file-access services. When using those services, their own privacy policies and terms may also apply.

12. Data Retention

We keep order, account, support, and customer information for as long as necessary to provide access, support your purchase, comply with legal obligations, resolve disputes, prevent fraud, and maintain business records.

13. Your Rights

Depending on your location, you may have rights related to your personal information, including the right to request access, correction, deletion, restriction, or a copy of your data.

To request help regarding your data, contact us at: contact@neurologylib.com.

14. Data Security

We use reasonable technical and organizational measures to protect your information. However, no online system can be guaranteed to be completely secure, so customers should keep their account details private and contact us if they notice unusual activity.

15. Educational Use Disclaimer

NeurologyLib provides resources for educational and self-study purposes. We do not provide CME points, official accreditation, attendance certificates, or completion certificates unless clearly stated otherwise on a specific product page.

16. Children’s Privacy

NeurologyLib is intended for adult users, healthcare professionals, students, researchers, and advanced learners. We do not knowingly collect personal information from children.

17. Updates to This Policy

We may update this Privacy Policy from time to time to reflect website changes, operational updates, service changes, or legal requirements. The latest version will be available on this page.

18. Contact Us

If you have any questions about this Privacy Policy, your personal information, or your order, contact us at: contact@neurologylib.com.